Cashless hospitalization in Sri Lanka
Seamless hospitalization, anytime, anywhere
Enjoy the convenience of cashless treatment at any hospital of your choice, regardless of whether it is part of the insurer’s network or not. With Horizon Global Assist, you can access medical care even at non-network hospitals.
Hospitalization made effortless
From your first call to a settled hospital bill, here is how we make cashless care simple.
Cashless at any hospital
Access cashless treatment at any hospital of your choice in Sri Lanka, network or non-network, without worrying about upfront payments.
Cashless Treatment
Hassle-free treatment, no upfront payments
We help policyholders get hassle-free cashless treatment at any hospital in Sri Lanka, without worrying about upfront payments. From approval for hospitalisation to final settlement, Horizon Global Assist will help you through the entire process.
How it works
A simple, guided process from your first call to a settled hospital bill.
Reach out to our call center
Contact Horizon Global Assist on +94 77 908 8119 for any queries about cashless treatment.
The hospital sends the request
Cashless requests at a non-network hospital are initiated by the hospital, by sending a cashless request to Horizon Global Assist at claims@hga.lk.
We collect the documents
On receipt of the request, our team connects with the hospital to collect mandatory documents, such as the medical report.
We secure approval
We evaluate the medical report, and the cashless facility is extended once we obtain approval from the insurance company.
Please note: a cashless request may not be authorised if the policy terms and conditions do not cover the treatment.
Have a hospitalization coming up?
Our call center is ready to answer your questions and guide you through the cashless process.
Get In TouchFAQs
What is cashless treatment?+
Cashless treatment lets you receive hospital care without paying upfront. Horizon Global Assist coordinates the facility with your insurer and the hospital, then helps see it through to final settlement.
Can I get cashless treatment at a non-network hospital?+
Yes. You can now enjoy cashless treatment at any hospital of your choice in Sri Lanka, regardless of whether it is part of the insurer's network or not.
How does a cashless request get started?+
All requests for cashless treatment at a non-network hospital must be initiated by the hospital, by sending a cashless request to Horizon Global Assist at claims@hga.lk. You can call us at +94 77 908 8119 with any questions.
Why might a cashless request not be approved?+
A cashless request may not be authorised if the policy terms and conditions do not cover the treatment. We always confirm coverage with your insurance company before the facility is extended.